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Ice Show FAQ

 

1. When and where can I pick up my skater’s costume?

This year, costumes will be rented. A full schedule and details for costume pickup and drop-off will be posted soon. Costume pickup will take place in early to mid-April. Stay tuned for updates!

2. When should my skater arrive at the arena?

📅 Dress Rehearsal – April 25th @ 5:00 PM

  • All skaters & volunteers must arrive by 5:00 PM
  • Dressing room volunteers should arrive earlier than 5:00 PM
  • Rehearsal is expected to end around 7:30 PM

📅 Show #1 – April 25th @ 7:30 PM

  • Volunteers arrive: 6:15 PM
  • Skaters in the first half arrive: 6:30 PM
  • Skaters in the second half arrive: 7:00 PM

📅 Show #2 – April 26th @ 1:30 PM

  • Volunteers arrive: 12:15 PM
  • Skaters in the first half arrive: 12:30 PM
  • Skaters in the second half arrive: 1:00 PM

📅 Show #3 – April 26th @ 7:00 PM

  • Volunteers arrive: 5:45 PM
  • Skaters in the first half arrive: 6:00 PM
  • Skaters in the second half arrive: 6:30 PM

🚪 Volunteers may bring their skater with them when they arrive (75 minutes before the show).
🎟️ Doors open 30 minutes before showtime for non-skaters and non-volunteers.

📌 Important: Skaters must remain in the dressing rooms under parent-volunteer supervision for the entire show. If a skater performs in the first half and needs to leave early, they can be picked up at intermission from the East Doors.

3. Where is drop-off and pick-up?

📍 Location: East End Doors (back of the arena, near the baseball field)

  • Skaters will be escorted to the dressing rooms.
  • Volunteers bringing their skaters may enter through the main doors during their shift.
  • Otherwise, all skaters must enter & exit through the East Doors.

4. Can I park in the arena parking lot?

🚗 No, except for those with accessibility passes. Please plan ahead! Parking is available at:

  • Side streets around the arena
  • Curling club
  • Local public school
  • Shopper’s Drug Mart at Woodbine & O’Connor

5. When does my skater perform?

All skaters perform in all three shows and must attend all rehearsals and the Dress Rehearsal. The show schedule is:

  • Friday evening
  • Saturday afternoon
  • Saturday evening

6. Can my skater leave after they have skated?

Skaters may only leave at intermission if they have already performed. Early pick-up happens at the East Doors (back of the arena near the baseball diamond).

📢 Reminder: There is a Grand Finale at the end of each show where all skaters take the ice for a final bow and celebration—don’t miss it!

7. Are there keepsakes available?

🎁 Yes! Here’s what you can grab to remember this special event:
✅ Souvenir T-Shirts – Available for purchase.
✅ Flowers & Stuffies – Buy one to toss onto the ice for your skater during the Grand Finale.
✅ Souvenir Program – Available online for download

8. Will there be snacks available?

🍿 Yes! Concessions will be sold at all shows, including chips, popcorn, candy, and drinks. A cart will also come downstairs so skaters can purchase snacks from the dressing rooms.

🚨 Skaters may bring their own snacks, but they must be nut-free!

9. Can I visit my skater during the show?

⛔ No. To keep the show running smoothly and support our volunteers, skaters must stay in the dressing rooms for the full show. They will be well taken care of and having a blast backstage! 🎉